Cookie Policy
Understanding how CleaningManager Ltd uses cookies to enhance your browsing experience
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our services.
These files contain information about your visit to our website, including pages viewed, time spent on each page, and other analytical data. This information is anonymous and does not personally identify you, but it helps us understand how users interact with our site so we can make improvements.
At CleaningManager Ltd, we are committed to transparency about our data collection practices. This Cookie Policy explains what cookies we use, why we use them, and how you can control them. We believe in giving you full control over your personal data and browsing experience.
Types of Cookies We Use
1
Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.
- • Security authentication
- • Session management
- • Load balancing
- • Form submissions
2
Performance Cookies
These cookies collect information about how visitors use our website, helping us improve its performance and user experience.
- • Page load times
- • Error tracking
- • User journey analysis
- • Feature usage statistics
3
Functional Cookies
These cookies remember your preferences and choices to provide a more personalized experience during your visit.
- • Language preferences
- • Region settings
- • Accessibility options
- • Saved form data
4
Marketing Cookies
These cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
- • Targeted advertising
- • Social media integration
- • Campaign performance
- • Remarketing activities
How We Use Your Information
Service Improvement
We analyze cookie data to understand how users interact with our cleaning services website. This helps us identify popular features, improve navigation, and optimize our service offerings to better meet your needs.
Personalization
Cookies help us remember your preferences such as preferred service areas, cleaning schedules, and contact information. This allows us to provide a more tailored experience when you return to our site.
Security and Fraud Prevention
Essential cookies help us maintain the security of our website and protect against fraudulent activities. They verify your identity during transactions and ensure that only authorized users can access sensitive information.
Communication
We use cookies to remember your communication preferences and ensure that messages we send you are relevant and timely. This includes service reminders, appointment confirmations, and promotional offers.
Third-Party Cookies
Trusted Partners
We work with trusted third-party services to enhance your experience and provide additional functionality. These partners may set their own cookies when you visit our site.
Google Analytics
Helps us understand website traffic and user behavior patterns.
Duration: 2 years
Purpose: Analytics and performance measurement
Social Media Platforms
Enables social sharing and integration features.
Duration: Varies by platform
Purpose: Social sharing and authentication
Payment Processors
Facilitates secure online payments for our services.
Duration: Session-based
Purpose: Transaction security and processing
Customer Support Tools
Provides live chat and customer support functionality.
Duration: Session to 1 year
Purpose: Customer service and support
Managing Your Cookie Preferences
Your Rights and Choices
You have the right to control how cookies are used on your device. You can manage your preferences through various methods:
Browser Settings
Most browsers allow you to control cookies through their settings. You can choose to block all cookies, accept all cookies, or receive notifications when cookies are set.
Cookie Banner
When you first visit our site, you can customize your cookie preferences using our cookie consent banner.
Opt-Out Tools
You can opt out of targeted advertising cookies through industry opt-out pages.
Contact Us
Reach out to our privacy team for assistance with cookie management.
Important Considerations
- Disabling certain cookies may affect website functionality and your user experience
- Essential cookies cannot be disabled as they are necessary for basic website operation
- Cookie preferences are stored per device and browser
- You can change your preferences at any time by visiting this page
Cookie Duration and Storage
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Temporary functionality and security |
| Persistent Cookies | 1 day to 2 years | User preferences and analytics |
| Essential Cookies | Session duration | Website security and functionality |
| Marketing Cookies | Up to 2 years | Advertising and campaign tracking |
Data Retention
We only retain cookie data for as long as necessary to fulfill the purposes outlined in this policy. Data is automatically deleted when cookies expire or when you clear your browser data.
We do not store personal information in cookies that could directly identify you, such as your name, address, or payment information.
Updates to This Policy
Policy Changes
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy.
Notification of Changes
When we make significant changes to this policy, we will notify you through:
- Prominent notice on our website
- Updated cookie consent banner
Contact Our Privacy Team
Get in Touch
If you have any questions about this Cookie Policy or our data practices, please don't hesitate to contact us. Our privacy team is here to help.
Address
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Phone
+44 20 3129 5842Business Hours
Mon-Fri: 09:00-18:00
Sat: 10:00-14:00
Quick Links
Last Updated
This Cookie Policy was last updated on January 15, 2024.